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As a follow-on to work we conducted in 2009 for Energy Trust of Oregon, Research Into Action conducted a second process evaluation in 2011 of supplemental energy-efficiency funding authorized by Oregon Senate Bill 838 (SB838). That legislation authorized Oregon’s two largest investor-owned electric utilities to seek tariff increases to achieve all available energy efficiency in their service territories. SB838 also allowed the utilities to retain a portion of those supplemental funds to be used by them to support Energy Trust’s activities and services. The portion of the supplemental funds retained by the utilities are included in Energy Trust's total costs and therefore affect the cost-effectiveness of Energy Trust’s programs. The project required four tasks: 1) a review of utility, Oregon Public Utility Commission (OPUC), Energy Trust, and other documents; 2) interviews with utility, Energy Trust, and OPUC staff; 3) analysis of performance metrics reported by the utilities and Energy Trust to document the progress toward achieving energy-savings goals, identification of gaps in the data-collection and -reporting process, and 4) analysis and reporting of findings with conclusions and actionable recommendations.