Search results for "bulb":
| Project | Client | When |
|---|---|---|
| Residential and Commercial Lighting Program Assessment, Bonneville Power Administration | Bonneville Power Administration | 2010 |
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Project: Residential and Commercial Lighting Program Assessment, Bonneville Power Administration
Bonneville Power Administration
In 2009 and 2010, Research Into Action conducted an assessment of Bonneville Power Administration's (BPA) residential and commercial lighting programs. For the residential programs, we: 1) reviewed national best practices for direct-mail and direct-installation programs, 2) reviewed BPA customer utilities' direct-mail and direct-installation approaches, 3) recommended if BPA should require a customer request to receive direct-mailed bulbs, 4) determined if there were a maximum number of bulbs BPA should direct-mail to customers, 5) identified if there were a difference in self-reported installation for utilities that required a customer request or direct-mailed a different number of bulbs, 6) determined if there were differences in the impacts of direct-mail delivery for regular vs. specialty bulbs, and 7) recommended improvements to the direct-installation offering or delivery mechanism that could improve uptake. For the commercial sector, we conducted a process evaluation to determine: 1) if the Trade Ally Network (TAN) were operating as designed, 2) if the TAN were providing value to utility customers, 3) the strengths and weaknesses of the TAN, and 4) how to improve the TAN to increase energy savings. For both projects, our methodology included a review of program literature and best practice information, and surveys of approximately 30 utility program staff. For the residential program assessment, we conducted phone interviews with 200 residential customers to assess their awareness of and distribution rates of direct-mailed bulbs. For the commercial assessment, we interviewed 30 trade allies and other TAN stakeholders.