Search results for "SnoPUD":
| Project | Client | When |
|---|---|---|
| Residential Portfolio Process Evaluations | Snohomish County Public Utility District | 2010 |
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Project: Residential Portfolio Process Evaluations
Snohomish County Public Utility District
In 2010, Research Into Action began to conduct process evaluations of Snohomish County Public Utility District's (SnoPUD) residential portfolio. Evaluation tasks included: identification of best practices through comparisons with other utilities’ programs throughout the United States; drafting program process maps to assess program costs; understanding market players’ perceptions of the program; identification of barriers to participation by customers and contractors; and providing recommendations to improve program administration, quality assurance/M&V, program/customer requirements, and program participation. In 2010, we evaluated the residential heat pump program, which is intended to encourage residential customers to invest in efficient ducted heat pumps, and requires duct sealing, insulation, and other prerequisites for some locations. SnoPUD seeks to achieve an impressive ten- to twenty-fold increase in energy conservation through the installation and use of residential heat pumps by 2015. Our evaluation helped SnoPUD staff achieve exceptional program design, implementation, and ongoing evaluation.