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Certified by the Women's Business Enterprise National Council
Certified by the National Women Business Owners Corporation
Project: Solar Payment Option Program Evaluation
Portland General Electric
In 2010, Research Into Action began a multi-year project to conduct a combined market assessment, process evaluation, and impact evaluation for Portland General Electric of its pilot Solar Payment Option program for residential customers. The program is the first in Oregon and one of the first in the US to test a “feed-in tariff,” policy mechanism that requires utilities to buy solar electricity at a premium from customers. During the three-year contract, Research Into Action will conduct two waves of surveys. The first, which will be fielded within three months after successful interconnection, will involve online surveys with program participants and drop-outs, follow-up phone interviews with drop-outs as appropriate, and surveys with participating contractor/installers to determine their satisfaction with the program. A year later, we will conduct follow-up surveys with program participants and net-metered customers to compare their experiences.