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Certified by the Women's Business Enterprise National Council
Certified by the National Women Business Owners Corporation
Project: Cross-Cutting Evaluation of Business Incentive Programs
Ontario Power Authority
In 2011, Research Into Action served on a team led by Nexant that launched a three-year process evaluation of Ontario Power Authority's (OPA) Cross-Cutting business incentive initiatives: saveONenergy Retrofit, Audit Funding, and Existing Building Commissioning. These OPA initiatives are implemented by more than 70 local distribution companies (LDCs or utilities) in the Province of Ontario. We are leading the process evaluation to address OPA's goals of assessing the initiatives’ comprehensiveness, operational efficiency, and implementation consistency across the LDCs. Through this effort, we are investigating the effectiveness of marketing strategies and tactics, motivations for behavior and decision-making processes (including reasons for participation and non-participation and decisions about which measures to install), frequency of and factors affecting the conversion of audits to retrofit projects, the appropriateness of incentive levels, and job impacts. This large and complex evaluation entails secondary research; analyses of participant files; interviews with OPA and LDC staff, third-party implementers, project evaluation contractors, auditors, and commissioning agents; and surveys of retrofit contactors and participants, active nonparticipants, and true nonparticipants of the three initiatives. In addition, we will lead the effort to assess savings attribution, which is critical for assessment of net savings and program cost-effectiveness.